Effective date: 24 August 2026
1. Scope
This Privacy Policy explains how ViRi NRI Services may collect, use, disclose, store and protect personal information when you visit our website, contact us or use our coordination services.
2. Information we may collect
Depending on the service, information may include your name, contact details, country of residence, family contact details, property information, travel details, copies of documents you voluntarily provide, service requirements, vendor/partner communications and payment/transaction references where applicable.
3. Sensitive information
Some coordination requests can involve health appointment details, identity documents or legal/property records. We aim to collect only information reasonably needed for the requested coordination and restrict access to people involved in delivery.
4. How we use information
We may use information to understand your request, provide or coordinate services, communicate progress, arrange third-party providers, maintain service records, improve operations, prevent misuse, meet legal obligations and respond to disputes or enquiries.
5. Sharing with service providers
Where necessary, relevant information may be shared with approved vendors, hospitals, labs, advocates, accountants, travel providers, couriers, property professionals or other partners required to perform the requested service. We seek to share only what is reasonably necessary for the task.
6. Professional service providers
Independent professionals such as doctors, advocates, CAs, engineers, architects, surveyors and travel or logistics companies may have their own privacy policies and professional obligations. Their handling of data is governed by their terms and applicable law.
7. International access and communication
Because our customers may be located outside India, information and service updates may be transmitted internationally through email, WhatsApp, cloud storage or other communication tools selected by you or reasonably necessary to provide the service.
8. Data security
We use reasonable administrative and technical measures intended to protect information against unauthorised access, loss or misuse. No internet or storage system can be guaranteed completely secure.
9. Data retention
Information is retained only for as long as reasonably necessary for service delivery, record keeping, legal obligations, dispute handling or legitimate business needs, after which it may be deleted or anonymised where appropriate.
10. Your choices and rights
Subject to applicable law, you may request access, correction or deletion of certain personal information, withdraw consent where processing relies on consent, or ask questions about how information is used.
11. Cookies and analytics
The website may use essential browser storage, analytics or similar technologies if enabled in future versions. Any non-essential analytics or advertising tools should be implemented with appropriate notices and consent mechanisms where required.
12. Children
ViRi services are generally contracted by adults. We do not knowingly solicit personal information directly from children. Information about family members should be shared only when you are authorised to do so.
13. Third-party links
Our website may link to WhatsApp, social media platforms, Ad Asthra or other third-party websites. Their privacy practices are governed by their own policies.
14. Changes to this policy
We may update this policy as our services, technology or legal requirements change. The latest version posted on this website will apply from its stated effective date.
15. Contact
Questions about privacy can be sent to contact@virinriservices.com. For legally binding privacy compliance, ViRi should have this policy reviewed by qualified counsel before production launch.
A quick NRI tip while we load