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Privacy Policy

How ViRi handles personal information used to coordinate NRI services in India.

ViRi privacy and confidentiality

Effective date: 24 August 2026

1. Scope

This Privacy Policy explains how ViRi NRI Services may collect, use, disclose, store and protect personal information when you visit our website, contact us or use our coordination services.

2. Information we may collect

Depending on the service, information may include your name, contact details, country of residence, family contact details, property information, travel details, copies of documents you voluntarily provide, service requirements, vendor/partner communications and payment/transaction references where applicable.

3. Sensitive information

Some coordination requests can involve health appointment details, identity documents or legal/property records. We aim to collect only information reasonably needed for the requested coordination and restrict access to people involved in delivery.

4. How we use information

We may use information to understand your request, provide or coordinate services, communicate progress, arrange third-party providers, maintain service records, improve operations, prevent misuse, meet legal obligations and respond to disputes or enquiries.

5. Sharing with service providers

Where necessary, relevant information may be shared with approved vendors, hospitals, labs, advocates, accountants, travel providers, couriers, property professionals or other partners required to perform the requested service. We seek to share only what is reasonably necessary for the task.

6. Professional service providers

Independent professionals such as doctors, advocates, CAs, engineers, architects, surveyors and travel or logistics companies may have their own privacy policies and professional obligations. Their handling of data is governed by their terms and applicable law.

7. International access and communication

Because our customers may be located outside India, information and service updates may be transmitted internationally through email, WhatsApp, cloud storage or other communication tools selected by you or reasonably necessary to provide the service.

8. Data security

We use reasonable administrative and technical measures intended to protect information against unauthorised access, loss or misuse. No internet or storage system can be guaranteed completely secure.

9. Data retention

Information is retained only for as long as reasonably necessary for service delivery, record keeping, legal obligations, dispute handling or legitimate business needs, after which it may be deleted or anonymised where appropriate.

10. Your choices and rights

Subject to applicable law, you may request access, correction or deletion of certain personal information, withdraw consent where processing relies on consent, or ask questions about how information is used.

11. Cookies and analytics

The website may use essential browser storage, analytics or similar technologies if enabled in future versions. Any non-essential analytics or advertising tools should be implemented with appropriate notices and consent mechanisms where required.

12. Children

ViRi services are generally contracted by adults. We do not knowingly solicit personal information directly from children. Information about family members should be shared only when you are authorised to do so.

13. Third-party links

Our website may link to WhatsApp, social media platforms, Ad Asthra or other third-party websites. Their privacy practices are governed by their own policies.

14. Changes to this policy

We may update this policy as our services, technology or legal requirements change. The latest version posted on this website will apply from its stated effective date.

15. Contact

Questions about privacy can be sent to contact@virinriservices.com. For legally binding privacy compliance, ViRi should have this policy reviewed by qualified counsel before production launch.